How do I create my learning path?

Simply enter the topic, skill, or scenario you want to learn, and XcelUP will generate a personalized learning path for you. You can be as general or as specific as you like—our platform adapts to your input.

Examples of what you can enter:

• “Introduction to Python programming” (for beginners)
• “Advanced financial reporting with SAP S/4HANA” (for professionals with ERP experience)
• “How SAP integrates with Generative AI platforms” (to explore modern, cross-technology skills)
• “Digital marketing strategies for the healthcare industry” (to tailor learning to a specific sector)
• “Data visualization best practices using Tableau and Power BI” (to focus on tools and techniques)
• “Leadership skills for first-time managers” (to build soft skills for career growth)

The more details you provide about your background or goals—such as your current role, target industry, or tools you want to focus on—the more tailored your learning path will be.

How do XcelUP subscriptions work?

XcelUP subscriptions give you ongoing access to all personalized learning features. With a subscription, you can unlock multiple learning paths each month, earn professional credentials, and access exclusive content. You may cancel or upgrade anytime—your progress and completed credentials remain saved.

What types of credentials can I earn?

You can earn industry-recognized certificates, skill badges, and completion credentials. Each credential is designed to highlight practical, job-ready skills and knowledge valued by employers. They can be shared on LinkedIn, added to your résumé, or showcased in your professional portfolio to strengthen your career growth opportunities.

How does the AI personalization work?

Our AI analyzes your learning patterns, progress, and preferences to continuously optimize your learning experience. It adjusts content difficulty, suggests relevant materials, and identifies areas where you need additional support.

Can I access XcelUP on mobile devices?

Yes! XcelUP is fully responsive and works seamlessly on all devices - desktop, tablet, and mobile. Learn anywhere, anytime, with full synchronization across all your devices.

How do assessments work?

Assessments are integrated throughout your learning journey to measure progress and validate skills. They adapt to your knowledge level and provide immediate feedback to help you improve.

How do I update my profile information?

You can update your profile information anytime through your dashboard settings. Changes to your learning preferences will automatically update your personalized learning path.

What happens to my data if I cancel?

Your learning progress and earned credentials remain accessible for 90 days after cancellation. You can export your certificates and achievement records at any time.

How do I contact support?

You can reach our support team at support@xcelup.com. We typically respond within 24 hours.